Body Wave Hair Closures – Free Part

Order Shipping & Returns

All orders do not begin processing until payment clears, which takes 24-48 hours. After payment is cleared all orders ship within 5-7 business days in the order in which they are received. Orders placed during the weekend do not being processing until Monday or Tuesday. Please do not email or call regarding status of order if it is still within the timeframe for your order to ship out.

[title text=”Returns”]
Return/exchange is only granted to bundles proven to be defective within 3 days of receipt. Return/exchange request must be sent within 3 days of receipt, and must be accepted by Sweet N Sassy Hair before you send your hair back. Hair will only be exchanged for the same length that was originally ordered, no exceptions. Refunds will not be granted due to untimely order processing, texture, length, or color issues. All custom orders are final sale.

For orders approved for full refund, hair must be sent back to Sweet N Sassy Hair in the exact condition that it was sent in. This means that bundles must be untampered, cannot be worn, unraveled, washed, combed, or have any product applied to it. Bundles received that have been tampered with will be sent back to customer and refund will be denied.

Customers are responsible for shipping/handling on all returned packages. Insurance is advised as we will not be held responsible for any packages not received/lost in return to us.

Any refund/return/exchange requests will be automatically denied if request is sent after 3 days of receipt, or if hair is already installed unless determined defective by Sweet N Sassy Hair.